We use the initial meeting to get a clear idea of what your circumstances are, and also to understand what you are hoping to achieve. For most situations this will also involve a discussion of risk and timescale. 
At DMG we recognise that individual clients may feel very differently about the way they wish to have their requirements managed. A key part of our role as advisers is to respond to those differences and produce appropriate solutions. 
As a professional independent adviser we work on both fees and commissions or in some cases a combination of the two with one discounting the other as appropriate. So that our clients have a clear understanding of how we charge. Our costs are covered at the first meeting and a list of commissions and a fee rate is provided. 


Following our initial meeting we produce a report which summarises the points raised, in order that we are all clear on what was discussed including your personal and financial circumstances; their aims and risk parameters, and the basis on which work is to be undertaken. The document forms the basis of our research. All of our advisers are experienced in general financial advice. 


Once we have concluded our research we will produce a report that is clear and easy to understand, supported by relevant research material. All costs and chagres are fully disclosed and highlighted. 

Our report serves as the agenda fro our follow up meeting and provides clients with a permanent record of our advice. At this meeting we will also agree a review process so that our clients can be confident that the ongoing servicing of their financial requirements are being addressed. 
I would highly recommend Direct Mortgage Group. Everything was very straight forward and explained very well, which as a first-time buyer was valuable. They were always available to answer any queries and no question was too much. They are very knowledgeable and friendly people and it was a pleasure working with them whilst they made the process stress-free for us! 
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